Delivery & Shipping

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Fast 3-Day Delivery — Secure & Proven Shipping | PUGATO Arcade Machines

Fast, secure, and reliable worldwide delivery for arcade and boxing machines. With 15+ years in operations, we design shipping plans that match your timeline and budget. Our logistics team coordinates packaging, customs, insurance, transport, tracking, and hand-over—so you can focus on revenue, not paperwork. See our Models, or Contact us for a tailored shipping plan.

Fast Air Cargo Delivery (Express Shipping)

Delivery Time: Average 3 days (destination & customs may vary)
Delivery Method: Door-to-door service with proactive updates
Advantage: The fastest option for urgent installs and openings
Use Case: Ideal for long-distance regions (America, Asia, overseas)

Express air shipping minimizes downtime and accelerates ROI. We prepare all flight-ready documentation and pack machines with aviation-compliant materials to ensure safe transit. When speed matters most, air cargo delivery keeps your project on schedule.

Economical Sea Freight Delivery

Delivery Time: Average 1 month
Delivery Method: Door-to-door or port-to-port (per your preference)
Advantage: The most cost-effective method for bulk orders
Use Case: Ideal when unit volume is high and deadlines allow

Sea freight drastically reduces per-unit shipping cost while maintaining product safety. Palletized or crated loading prevents vibration damage; moisture protection and corner guards keep cabinets pristine. We coordinate with certified ocean carriers and your customs broker for predictable, affordable shipping.

Fast Road Transport (Land Freight Delivery)

Delivery Time: 5–7 days within Europe & neighboring regions
Delivery Method: Terminal hand-over or door-to-door delivery
Advantage: Flexible and budget-friendly for regional routes
Insurance: Optional full-value transport insurance available

Road transport balances time and cost for nearby markets. Trucks are GPS-tracked and scheduled to avoid delays at borders. Our team monitors each leg of the route and adjusts hand-over if your venue or event date changes.

Packaging, Insurance & Safe Delivery

PUGATO machines are prepared with shock-absorbing foam, heavy-duty wrapping, edge/corner protection, and optional crate (wooden box) solutions for long distances. We can arrange transport insurance upon request to safeguard your investment from pickup to final delivery. Learn about coverage and terms on our Support page.

Customs, Documentation & Incoterms

We prepare commercial invoices, packing lists, HS codes, and country-specific paperwork to keep border checks smooth. Depending on your setup, we can ship under commonly used Incoterms and coordinate with your customs broker to prevent unexpected duties or storage fees. General rules for international cargo are published by [IATA Cargo]—transit times can vary with local regulations and seasonal peaks.

Tracking, Communication & Service Levels

Every shipment is tracked end-to-end. You receive proactive status updates and a single point of contact in English, Turkish, or Russian. Need to switch from terminal pick-up to door-to-door? We adjust the plan and keep your timeline intact. Our goal is simple: on-time delivery, zero surprises.

Global Delivery Network & Coverage

We ship to 70+ countries across Europe, Asia, and the Americas. Whether you order one unit or a container, we build a reliable plan that meets your budget and deadline. For high-volume partners, we combine sea freight with regional road transport to optimize both cost and speed.

FAQ — Delivery & Shipping

How fast can you ship overseas?
Express air cargo typically arrives in about 3 days, subject to customs. For Europe and nearby regions, road transit averages 5–7 days. Sea freight is the most economical option for bulk shipments.

Do you provide transport insurance?
Yes. Upon request, we arrange full-value insurance so your machine is protected throughout transit and hand-over.

Can you help with customs in my country?
Absolutely. We prepare all required documents and coordinate with your broker to minimize delays and extra fees.

Ready to ship?
Get a tailored plan today. Contact our team or explore Models to check availability and lead times.

Fast Air Cargo (Express Delivery)

Delivery Time: Average 3 days

Delivery Method: Door-to-door delivery

Advantage: The fastest solution for your urgent needs

Cost: Higher, but saves time

Note: Delivery time may vary depending on weather conditions and destination country

Economical Sea Freight

Delivery Time: Average 1 month

Delivery Method: Door-to-door delivery

Advantage: Most cost-effective shipping method

Note: Delivery time may vary depending on the destination country and customs procedures

Packaging and Insurance

Our machines are prepared with shock-absorbing special packaging and protective coating against impacts that may occur during transportation.

Transportation insurance can be arranged upon request.

Truck Delivery

Delivery Time: Avarage 5 days in Europe and nearby regions

Delivery Method: Door-to-doot or terminal delivery

Advantage: Cost- effective an flexible for regional shipments

Insurance: Optional coverage for all road deliveries